Outlook 2010 HTML Rendering – Microsoft’s Controversial Choice

Microsoft's Outlook 2010 HTML Rendering Decision Sparks Controversy

Microsoft has defended its choice to continue using Word's HTML rendering engine in Outlook 2010 rather than Internet Explorer 8, despite growing criticism from email marketers and web designers.

Corporate Vice President William Kennedy characterized this decision as showcasing "the power of Word," emphasizing security benefits that browsers cannot provide. "Word cannot run web script or other active content that may threaten the security and safety of our customers," Kennedy explained.

The controversy gained momentum when Dave Greiner, co-founder of email marketing service Campaign Monitor, launched fixoutlook.org, rallying thousands of Twitter users to pressure Microsoft to reconsider its approach. Greiner's campaign highlights how Word's limited CSS support restricts email design capabilities compared to other email clients.

According to Greiner, a senior Outlook team member confirmed that Microsoft would continue using Word's renderer in Outlook 2010, prioritizing Word's authoring tools over standards compliance. This decision maintains a stance Microsoft first took with Office 2007, when it switched from IE's rendering engine to Word's more limited capabilities.

Microsoft's position appears primarily motivated by security concerns. Historical vulnerabilities in IE's rendering engine made email a potential attack vector, as documented in Microsoft's 2002 security bulletins. By using Word instead, Microsoft reduces cross-application exploitation risks.

Critics argue this approach severely limits design options for email marketers, forcing them to abandon modern CSS techniques widely supported by competing email clients. Microsoft's list of unsupported CSS elements remains extensive, prohibiting features like inline frames, JavaScript events, and numerous positioning capabilities.

While Microsoft defends its decision as feature-rich and security-conscious, the company has questioned the legitimacy of the Email Standards Project, with Kennedy noting it "does not represent a sanctioned standard or an industry consensus."

Microsoft representatives have suggested that Greiner may have tested an unauthorized preview version, implying the final release might offer improved rendering capabilities. Whether Microsoft will enhance Word's renderer or provide an option to safely use IE8 remains uncertain as Office 2010 approaches its technical preview phase.

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